Help · Frequently asked questions
Luméo FAQ
Quickly find a clear answer about Luméo, your account, Discord, games and the closed beta.
Category
Issues and support
Why does a change made on Discord not appear immediately on the website? New ⌄
Some data is synchronized automatically between the Bot and the website. Depending on the feature, a few seconds may be required before the new information appears.
What should I do if the Bot stops responding? New ⌄
First check whether Luméo is currently experiencing an incident or maintenance. If the problem only affects your server, also verify that the relevant module is active and that the Bot still has the required permissions.
How can I report a bug or problem? New ⌄
If you discover unusual behavior, try to provide as much detail as possible: the feature used, the action performed, the result obtained and, if possible, a screenshot or the displayed error message. This makes the problem easier to reproduce and fix.
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